Reference

Your Agreement With komanda24 — What It Covers

These terms govern how your komanda24 account works — from opening it to funding it with PayPal, Venmo, or Play+, and everything in between. Access depends on state law and is available where local law permits, so read through before you start.

Account eligibility by statePayPal, Venmo, Play+ payment termsWithdrawal and verification rulesAccount suspension conditionsHow to request changes
komanda24 Your Agreement With komanda24 — What It Covers
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms raises a question about your account, your payment history, or your eligibility, we have three ways to reach the right team. Don't sit on a concern — account issues caught early are resolved faster, especially when a PayPal or Venmo transaction is involved.

Live Chat Connect directly from your account dashboard. This is the fastest path for active account questions, payment disputes, or clarification on a specific terms clause affecting your wallet.
Support Email For detailed written questions about account suspensions, identity verification status, or a formal terms clarification request, email puts your concern on record with our compliance team.
Account Help Center Browse self-service articles covering payment conditions, account verification steps, and state eligibility checks — useful before submitting a full support request.
HOW WE HANDLE THIS

Account Security and Data Practices Under These Terms

Our terms aren't just about what you can and can't do — they also spell out what we commit to on our end. Here's how we handle the areas that matter most to your account.

Data Handling

We collect only what's needed to operate your account — identity verification data, transaction records, and session logs. We do not sell your data to third parties outside our licensed service providers.

Account Security

Your account is protected with SSL encryption and two-step verification on login. If we detect unusual access, we place a temporary hold and notify you before any funds move.

Data Retention

Transaction and account records are retained in line with applicable state and federal requirements. You can request a copy of your account data by submitting a written request through support email.

Requesting Changes

To correct account details, close an account, or dispute a transaction record, contact our support team via live chat or email. Identity verification may be required before changes take effect.

Common Questions About Our Terms and Conditions

These are the questions we hear most often when someone is working through the terms for the first time. Each answer reflects how our policy actually operates on your account.

These terms apply to anyone who opens or uses a komanda24 account. Access is limited to states where online casino and sportsbook activity is permitted under local law; creating an account confirms you meet that requirement.

We can update these terms at any time. We post the revised version on this page with an updated effective date. Continuing to use your account after that date means you accept the updated terms.

Filing a chargeback or dispute through PayPal or Venmo before contacting us may trigger an account review hold. We ask that you reach our support team first so we can resolve the issue directly.

No. Your account is for your personal use only. Transferring access or operating an account on behalf of another person violates our terms and can result in permanent account suspension without a payout.

Submit a written request through our support email. We'll verify your identity before responding. Data requests are handled in line with applicable state and federal requirements for account record retention.

Contact us through live chat or support email immediately. Provide your account details and a brief description of the situation. Our compliance team reviews suspension cases and responds with a full explanation.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.