Reference

How komanda24 Handles Your Personal Information

This Privacy Policy explains what personal data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and interact with our lobby — and exactly how we use, store, and protect it.

Account data protectedPayPal, Venmo, Play+ transaction privacyYour right to access and deleteState-law compliant disclosuresContact us to request changes

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

komanda24 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information required to verify your identity — full legal name, date of birth, address, and a government-issued ID scan. This is standard for any regulated account that accepts real-money transactions in eligible states. When you fund

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your account through PayPal, we receive a transaction reference and your linked email address; through Venmo, we receive a transfer confirmation; through Play+ prepaid, we receive a card alias — never your full card number. We also collect device data (browser type, IP address, session timestamps)
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to protect your account from unauthorized access. Cookie data helps us remember your lobby preferences, such as which game category you last browsed. We do not sell your personal information to third-party marketers. Data is retained for the period required by applicable state regulations, and you
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can request a copy of your data or ask us to delete non-mandatory records at any time by contacting our support team. All data in transit is encrypted using SSL, and stored data sits behind access-controlled environments with audit logging.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data practices are built around the principle that you should know exactly what we hold and why. Below are the four areas we focus on to keep your information handled correctly — from the moment you fund your account with Play+ to the moment you close a session on mobile.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can adjust cookie settings in your browser at any time without losing your account.

Account Security and Verification

Identity verification follows a step-by-step flow: document upload, automated check, and agent review if needed. We do not share your ID scan with payment processors like PayPal or Venmo.

Data Retention and Deletion

We keep transaction records for the period required by state regulation. Non-mandatory profile data — like saved game preferences — can be deleted on request via the support email in your account settings.

Who to Contact for Changes

Your primary contact for any privacy request is our support team via live chat or email. Players in Columbus and Denver follow the same request process as all other eligible-state accounts.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is handled, want to correct information on your account, or need to submit a formal data request, our support team is the right starting point. We aim to acknowledge privacy-related requests within two business days and resolve them as quickly as the applicable state requirements allow. You can reach us through any of the channels below.

Common Questions About Your Data at komanda24

These are the questions we hear most often about how personal data is handled. If your question isn't covered here, live chat is the fastest way to get a specific answer about your account.

We collect your name, date of birth, address, and a government-issued ID for identity verification. Once verified, your ID scan is stored securely and not shared with third-party payment services.

No. When you deposit via PayPal or Venmo, we receive only a transaction reference and your linked email. We never store or share your full payment credentials with outside parties.

Send a written request to our support email listed in your account settings, or start a live chat. Include your registered email address and we will respond within two business days.

You can request deletion of non-mandatory data at any time. Transaction records tied to regulatory requirements must be retained for the period state law specifies, but we will confirm exactly what can be removed.

We use session cookies for login security and preference cookies to remember your lobby settings. You can disable non-essential cookies in your browser settings without affecting your account access.

Yes. SSL encryption covers all data in transit whether you are on desktop or mobile. Your session is tied to your login credentials, so logging out on a shared device clears the active session immediately.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How komanda24 Handles Your Personal Information

How We Protect and Manage Your Information

Cookies and Session Data

Account Security and Verification

Data Retention and Deletion

Who to Contact for Changes

Reach Us About Your Privacy Rights

Common Questions About Your Data at komanda24

01 What personal information does komanda24 collect when I open an account?

02 Does komanda24 share my PayPal or Venmo details with anyone?

03 How do I request a copy of the data komanda24 holds about me?

04 Can I ask komanda24 to delete my personal data?

05 How does komanda24 use cookies, and can I turn them off?

06 Is my data protected when I access my account on a mobile device?

Privacy Policy

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