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What Governs Your Account and How We Handle It

Every account on komanda24 operates under a clear set of terms — covering how we store your data, what your rights are, and how state law shapes your access.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ coveredUS-based policy contactIdentity verification process

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HOW WE PROTECT YOU

Data Handling, Security, and Account Retention

We apply account security measures across every session — SSL encryption covers data in transit, and your payment details for PayPal, Venmo, and Play+ are never stored in plain text on our servers. You can request changes to your account data, ask us to delete information where law allows, or request an export of your activity log through the help form. We retain records for the period required under applicable state regulations and delete them on schedule after that window closes.

SSL Encryption All data transmitted between your device and our servers — including account logins and PayPal transaction confirmations — is covered by SSL encryption on every session.

Cookie Policy We use cookies to maintain your session, remember payment preferences, and track account activity. You can manage cookie settings through your browser or account preferences page.

Data Retention Account and payment records are retained for the period required by state regulation. Once that window closes, records are deleted on a scheduled basis — you can ask us when your data is due for review.

Change Requests To update, correct, or delete personal data tied to your account, submit a request through live chat or our help form. We process requests within the timeframe required by applicable law.

How Our Terms Apply to Your Account

komanda24 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to komanda24 depends on the laws of your state — we operate where local law permits and do not extend service to states where online casino or sportsbook activity is not authorized. When you create an account, you agree to our terms of use, which

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cover how your personal information is collected, how your payment activity is logged, and how disputes are handled. Deposits made via PayPal, Venmo, or Play+ are subject to both our internal account terms and the policies of those payment providers. We retain transaction records as required
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by applicable law; you can request a summary of your account history through our support channel at any time. Age eligibility and identity verification are required before any withdrawal is processed — you'll go through a document check tied to your account wallet, which is a
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standard step across all supported payment rails. Our terms are written in plain English and updated when regulatory conditions change; we notify you by email when material updates occur. Questions about specific provisions should go directly to our policy team.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

Reach Us About Your Legal or Account Questions

If you have questions about our terms, want to request your account data, or need to flag a policy concern, our support team handles those requests directly. You can reach us through live chat, email, or our account help form — each route connects to the same policy team, so use whichever fits your schedule.

Live Chat Start a live chat session from your account dashboard to ask about terms, data requests, or how a specific policy applies to your PayPal or Play+ transactions.

Email Support Send policy and data questions to our support address. We respond to account data requests and legal inquiries with written replies you can keep for your records.

Account Help Form Use the in-account help form to submit a formal data access or deletion request. The form routes directly to the team that handles account-level policy matters.

Questions About Your Rights and Our Policies

These are the questions we hear most from account holders working through our terms. If your question isn't here, live chat or the help form will get you a direct answer from our policy team.

Access depends on your state's law. We serve eligible states where online casino and sportsbook activity is authorized. Open an account to confirm your state's eligibility during the registration check.

Submit a data access request through the account help form or by emailing our support team. We'll pull your activity log, payment history, and account details and send them to your registered email address.

You can request deletion of personal data where applicable law permits. Some records — like PayPal and Play+ transaction logs — are retained for regulatory compliance periods before they can be removed.

Closing your account stops active data collection, but we retain transaction and identity verification records for the period required by state regulation. We'll confirm the exact retention window in writing when you close.

We notify you by email when material changes are made to our terms. We aim to give advance notice before changes take effect so you have time to review them before your next session.

We log transaction references for compliance purposes, but full PayPal and Venmo account credentials are never stored on our servers in plain text. Payment processing flows through the providers' own secure systems.

Reference

Legal

Access may be available only in states where local law permits.

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What Governs Your Account and How We Handle It

Data Handling, Security, and Account Retention

Reach Us About Your Legal or Account Questions

Questions About Your Rights and Our Policies

01 Does komanda24 operate legally in my state?

02 How do I request a copy of my account data?

03 Can I ask komanda24 to delete my personal information?

04 What happens to my account data if I close my account?

05 How will I know if the terms of use change?

06 Are my PayPal and Venmo payment details stored on komanda24 servers?

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